Legal Notice

Last updated: [DD Month YYYY]

1. Website operator
This website, [www.madskinlab.com], is owned and operated by:

MAD Derma Lab Pvt. Ltd.
Registered office: Plot No. 337, Business and Industrial Park, Phase 2, Chandigarh – 160002, India
Corporate Identity Number (CIN): [XXXXXXXXXXXXXXXXXXXXX]
GSTIN: [XXXXXXXXXXXXXXX]
Email: [support@madskinlab.com]
Phone: [+91 XXXXX XXXXX]

"MAD Skin Lab" is a brand of MAD Derma Lab Pvt. Ltd.

2. Manufacturing
Our products are manufactured by:
QSD Formulations Pvt. Ltd. (a GMP-certified facility)
Plot No. 1256, Industrial Estate, HSIDC, Rai, District Sonipat – 131029, Haryana, India
Cosmetics Manufacturing Licence No.: COSBH/R202400012
Country of origin: India

3. Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, our Grievance Officer is:

Name: [Full name]
Designation: [Designation]
Email: [grievance@madskinlab.com]
Phone: [+91 XXXXX XXXXX]
Address: Plot No. 337, Business and Industrial Park, Phase 2, Chandigarh – 160002, India
Working hours: [10 AM – 6 PM IST, Monday to Friday]

We acknowledge every complaint within 48 hours and aim to resolve it within one month of receipt.

4. Intellectual property
All content on this website, including the MAD Skin Lab name and logo, product names, text, images, graphics and design, belongs to MAD Derma Lab Pvt. Ltd. or its licensors and is protected by Indian and international intellectual property laws. You may not copy, reproduce, distribute or use any content without our prior written permission.

5. Product information
We take care to describe our products accurately, including ingredients and percentages. Product results vary from person to person. Our products are cosmetics, not medicines, and are not intended to diagnose, treat or cure any medical condition. Always read the label and do a patch test before first use. If you have a skin condition, are pregnant or are breastfeeding, please consult a doctor before use.

6. Pricing
All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise. We may change prices at any time. The price that applies is the one shown when you place your order.

7. External links
This website may link to third-party websites. We are not responsible for their content, policies or practices.

8. Limitation of liability
To the extent permitted by law, MAD Derma Lab Pvt. Ltd. is not liable for any indirect or consequential loss arising from the use of this website or our products.

9. Governing law
This notice is governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts in Chandigarh.

10. Beware of fraud
MAD Skin Lab will never ask you to pay outside this website or our official channels for orders, contests, giveaways or gifts. If you receive a suspicious call, message or payment link, do not pay and do not share personal details. Verify with us at [support@madskinlab.com], or report it on the Chakshu portal of the Department of Telecommunications.

11. Contact
For any questions about this notice, write to [support@madskinlab.com].