Once your order is shipped, tracking details will be shared with you. Use the tracking link to check the latest status. If there has been no movement for an unusual period, contact our support team with your order number.

Occasional delays may happen because of courier, weather or location-related issues. If your order has crossed the expected delivery timeline, share your order number with our support team and we’ll help check the shipment.

Please first check with family members, security or reception. If the parcel is still not found, contact us immediately with your order number so we can raise the issue with the courier partner.

Contact our support team with your order number and delivery details. We will check the courier status and request a reattempt where possible.

If your order has not yet been processed or shipped, we may be able to update the address. Contact us as soon as possible with your order number and the correct address.

Product changes may only be possible before the order is processed. Once the order has been packed or shipped, changes may not be possible. Please contact support immediately.

Cancellation requests should be raised as early as possible. If the order has already been shipped, cancellation may no longer be available.

Please wait a few minutes and check your email, SMS and order history. If the order is still not confirmed, contact us with your registered mobile number/email and payment transaction reference.

Available payment methods will be shown during checkout and may include prepaid payment options and Cash on Delivery for eligible orders and locations.

COD may be available depending on your location, order value and serviceability. If COD is available for your order, it will automatically appear as a payment option during checkout.

Please contact us as soon as possible with your order number and clear photos/videos of the product, packaging and shipping label. Our team will review the issue and guide you on the next steps.

Share your order number along with clear images of the product received and the shipping package. Once verified, our support team will assist you with the appropriate resolution.

Contact us with your order number and details of the missing item. If possible, keep the outer packaging and share photos or an unboxing video to help us verify the issue quickly.

Contact our support team with your order number, reason for the request and any required images. Eligibility will be checked according to our current Return & Refund Policy.

Once a refund is approved and processed, the amount is generally returned to the original payment method. The final credit time may vary depending on your bank or payment provider.

Bank processing times can vary. If the expected refund period has passed, contact us with your order number and refund details so our team can check the transaction status.

Check the coupon validity, minimum order value, eligible products and other offer conditions. Some coupons cannot be combined with other offers. If the code still does not work, send us a screenshot and we’ll help.

You can reach us using the WhatsApp, Call or Email options available on this Contact Us page. You can also submit the Contact Form with your order number and query for detailed assistance.

To help us resolve your query faster, please share your order number, registered mobile number/email, clear description of the issue and photos/videos if relevant. Avoid sharing passwords, OTPs or sensitive payment information.